From 1 April 2017 the Non Emergency Patient Transport Service for patients in Sussex is provided by the South Central Ambulance Service NHS Foundation Trust. West Essex: 0300 1232295. Overview; Eligiblity; KPI & FAQ; Feedback; Contact; Contact . Non-Emergency Patient Transport Services (NEPTS) take patients who are frail or need specialist assistance to and from appointments at hospitals, treatment centres and other similar facilities. EMAS provides non-emergency patient transport for patients who are registered with GPs in Derbyshire (including the Chesterfield area) and Northamptonshire. NEPTS provide transport to premises used by the providers of care commissioned by the NHS, including treatment, outpatient appointments, or diagnostic services. Alternatively, contact the transport team leader on … Speak and Listen users can phone 1300 555 727, Information for NSW Health hospital staff, Information for private medical facilities and RACFs, ​To speak to us about a new or existing booking, please call the Greater Metropolitan Booking, Interpreting/translating & multicultural health services, Your Room - Information about alcohol and other drugs, Government Information Public Access Act (GIPA), Policy directives, guidelines and information bulletins, Student clearance for clinical placements. You can book transport up to 24 hours in advance of your appointment date by calling our booking line on 0300 300 3434. Non-Emergency Patient Transport Services (NEPTS) take patients who are frail or need specialist assistance to and from appointments at hospitals, treatment centres and other similar facilities. Central phone number to access non-emergency patient transport services in Devon. Patient Transport Service is a non-emergency service for people who may need special support getting to and from their healthcare appointments. (02) 9685 4545Monday-Friday, 8:30am to 5pm. How do I request patient transport? We have contracts in Birmingham, Black… Kent and Medway PTS Contract, Swift House, 18 Hoffmanns Way, Chelmsford, Essex, CM1 1GU. 01942 482 990. Patient Transport has eligibility criteria to ensure that resources are focussed on those who need the service most. New TASL Patient Transport Website News – 14 June 2019 As Thames Ambulance Services Ltd. are moving forward with a series of operational improvements in response to feedback from the communities they work within, they are also moving forward with internal and external communications strategies following the hire of a new Communications & Engagement Manager, … Contact Us. EZEC Patient Transport. Patient Transport Service (PTS) Information for patients. 0800 096 0211. Book Patient Transport by calling: 0800 096 0211. To find out if you or a family member is eligible for patient transport, please contact the relevant number below. Calling 999. The Royal London Hospital is located in Whitechapel in east London, within the London Borough of Tower Hamlets. Contact details and opening times. Recruiting Now. You can travel to hospital in a number of ways including on foot, by car, by bike or by public transport. Or complete the survey here. Need to arrange transport using our Patient Transport Service (PTS)? TTY users can phone 133 677, then ask for (02) 9685 4545. For Patients: Information on how to book or cancel transport in your area is provided on your local page in the ‘Our Contracts’ section in the menu above. Bath and North East Somerset … Patient Transport Service. The number you need to call to book patient transport depends on where you live. Email: patient.transfers@gov.im Address: Patient Transfer Office, Crookall House, Demesne Road, Douglas, IM1 3QA Telephone Numbers: For transport to or from an appointment in the UK, please telephone +44 1624 642673 (Open 9am to 5pm Mon to Fri [ … A qualified health care professional must assess a patient’s medical need for transport before it is booked for each journey – this can be a doctor, nurse, midwife or senior therapist working in the NHS. AV has no visibility of quotes provided by Patient Transport providers, and the responsibility for payment is directly between a provider and … The service is for those patients whose medical condition, mobility or treatment prevents them from travelling by any other means, such as their own or public transport, asking friends or family, or using voluntary or community transport schemes. PTAS will take bookings from patients and NHS staff between 7.00am – 6.00pm, Monday to Friday (except bank holidays). The patient transport service will not be provided for social or financial reasons, and will only transport to and from places that provide NHS treatment, or between one NHS provider and another. Changes to our Patient Transport Service to Support COVID-19 Planning. Attract more customers by adding more content such as opening hours, logo and more - Yellow Pages® directory You can find out if you’re eligible for patient transport by calling the freephone G4S bookings line on 0800 096 0211, 24 hours a day. Dorset. TTY users can phone 133 677, then ask for (02) 9685 4545. In an Emergency: Triple Zero (000) Non-Emergency Patient Transport: 13 12 33: Customer Service: 13 QGOV (13 74 68) General Web Enquiries Thank Our Staff Complaints Return to Patient Transport Service home page. Find out more about how our patient transport service performance is measured. Patient Transport Service. Anti-Fraud and Corruption. Contact Us; Select Page. Speak and Listen users can phone 1300 555 727, then ask for (02) 9685 4545. NEPTS take patients to and from their homes, to their care provider, for planned appointments and treatment. 0800 096 0211. We're committed to continue improving our patient transport services. Non-emergency Patient Transport Service (PTS) for eligible patients. This service is for patients who need medical or clinical support to get to and from their healthcare appointments. We are a well established private ambulance service based in the United Kingdom since 2006 and our patient transfer services cover London, UK Nationwide and Europe. You will need your appointment letter to hand when phoning to request transport. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111. Non-emergency patient transport to our sites is provided by G4S. There are two numbers to call for ambulance assistance: Emergency triple zero (000) for an emergency; and; Non Emergency Patient Transport Service (NEPT) bookings (02) 6200 4126 (Booking requires authorisation from a medical officer) Your call will be triaged and the appropriate priority given at the time of the call. Our non-emergency patient transport service is provided by G4S. 01803 656789 . What you can expect from us. Book Patient Transport by calling: 0800 096 0211. St John Ambulance – 03 8571 2200. For all other general enquiries, please call our Head Office number 01384 215555 or complete our contact form below: Contact Form: Share this page. We work in partnership with NHS Trusts for the benefit of patients and to provide a high quality service. The Patient Transport service offers a means of safe travel for patients, in non-emergency situations, who have certain medical needs. Making a booking is simple and easy and can usually be done through our booking centre. People who are booked to travel via PTS should be prepared for transport prior to pick up and be aware of possible fees and charges. General enquiries: 0333 240 4999. Are you eligible? Patient transport services. This process allows for more effective tracking of potential cases. Alternatively, contact the transport team leader on 88012 or ask the operator. Home What We Do Patient Transport Service Requesting transport What We Do. DY5 1LX. Patient transport is for non-emergency, pre-planned appointments or inpatient discharges or transfers. Who else can help me get to my … If you are hard of hearing, deaf or speech impaired, you can contact the service by dialling 18001, followed by the full phone number. Please enable scripts and reload this page. Non Emergency Patient Transport (02) 6200 4126 (Booking requires authorisation from a medical officer) Patient Transport Services We’re pretty awesome at what we do, and we would love the opportunity to provide care and transport for you or a loved one. Wilson Medic One – 1300 262 000. Important information for health professionals to provide when making a PTS booking When making a PTS booking, you will need to provide information about the patient and their medical conditions. More information Check eligibility. You will be able to talk to specially trained staff and request ambulance transport to and from your healthcare appointment up to 28 days in advance. Before you ring please make sure you have a pen and paper, your NHS number and your appointment details available. You may notice some changes when travelling to and from your healthcare appointment. Please answer all questions we ask as accurately as possible, this helps us to assess whether you are eligible for transport. If you have forgotten your username or password, please contact us via email at patient.transfer@stjohnwa.com.au or call (08) 9334 1234 . Non-Emergency Patient Transport Metropolitan Booking Hub Hospitals--Public - Parramatta, New South Wales, 2150, Business Owners - Is Non-Emergency Patient Transport Metropolitan Booking Hub in Parramatta, NSW your business? Patient Transport Service (PTS) Information for patients. If you need to alter or cancel your transport or wish to give us feedback on your journey you can contact us: Tel : 0345 425 0050. Alternatively you can call (08) 9334 1234 to request a booking for Patient Transfer Services and the Multi Transfer Vehicle. Nationwide A Market Leader in Premium Secure Patient Transport. Do you or someone you know experience difficulty travelling to hospital appointments? Our Hampshire Contact Centres are available on the following numbers: • Health Care Professionals Line in Hampshire 0300 100 0024 available 24/7 365 days a year • NEPTS Cancellation Line 0300 790 0143 available 24/7 365 days a year. Contact Us. Whether you would like to share a positive experience about our service or if you feel you have not received the experience you expected, we'd like you to hear from you so we can get it right. NHS Kernow is exploring options on the commissioning of transport services going forward, for people in Cornwall and the Isles of Scilly. North East Essex: 0300 0134995. However, if they are too … Contact form; Phone 13 77 88; Find a Service NSW location; Find a NSW Government agency For all other general enquiries, please call our Head Office number 01384 215555 or complete our contact form below:. If they ask for an escort, this request will be assessed at the same time. What should I do to be ready for getting picked up? Mental Health Transport Bookings: 0333 240 4077. contact … We have contracts in Birmingham, Black… Renal dialysis or cancer patients may have more complex needs so we offer a specialised service. Local HCP contact numbers: Kernow. For Patients: Information on how to book or cancel transport in your area is provided on your local page in the ‘Our Contracts’ section in the menu above. Contact Form: Patients and carers may make a patient transport booking only if they have been provided a medically authorised transport form by the General Practitioner. G4S working in partnership with the NHS in Kent and Medway Contact Details. Home; The Service . Please contact the NHS Patient Transport Advice Centre as soon as you get confirmation of your medical appointment. Patients are still encouraged to make their own way to NHS appointments wherever possible. Non-Emergency Patient Transport; Nutrition and Hydration; Out of Hours and Emergency; Pharmacies; Prescription Ordering Direct (POD) Minor Eye Conditions Service (MECS) Take Care Telford ; TRAQS – Telford Referral and Quality Services; News & Events. You will be able to talk to specially trained staff and request ambulance transport to and from your healthcare appointment up to 28 days in advance. (Mon-Fri: 08:00-18:00) The staff at the booking centre will ask you some simple questions to make sure you are eligible to use the service. Please contact the NHS Patient Transport Advice Centre as soon as you get confirmation of your medical appointment. As well as dealing with ‘999’ emergency calls, West Midlands Ambulance Service plays a key role in getting thousands of patients to and from their out-patient appointments and take people home from hospital. Contact details and opening times. Specialist Transport and Retrieval . If you meet the criteria for our Patient Transport Service, please contact the team on 0300 100 0015. How can I contact you? NHS Non-Emergency Patient Transport Services (NEPTS) review. Anti-Fraud and Corruption FAQs; Fraud Reporting Form; Complaints. Other transport options. Downloads: Hampshire NEPTS Patient leaflet ; Non-Emergency Patient Transport Service – Patient Charter The Non-Emergency Patient Transport Service (NEPTS) provides transport for treatment for patients who have a medical reason for not being able to travel by another method. HTS transports low-acuity, medically stable public patients without charge to, from and between DHHS facilities when the patient's condition precludes the use of alternative transport. The Patient Transport Service conveys a wide range of patients to and from their homes to out-patients' appointments, clinics, physiotherapy or non-urgent inter-hospital transfers. As a trust, we manage the safe and efficient transportation of our patients. Patients in Northumberland, Newcastle, Sunderland/Wearside*, Gateshead, North Tyneside and South Tyneside should contact our PTS contact centre on 0191 215 1515. South Devon and Torbay . Plan your journey using the Transport for London journey planner or through the travel information below. Our patient transport service helps eligible patients get to and from healthcare appointments. The Non-Emergency Patient Transport Service (NEPTS) provides transport for treatment for patients who have a medical reason for not being able to travel by another method. Patients will book ambulance transport directly via a specialist Scottish Ambulance Service contact centre in Glasgow. Ezec Patient Transport. As well as dealing with ‘999’ emergency calls, West Midlands Ambulance Service plays a key role in getting thousands of patients to and from their out-patient appointments and take people home from hospital. Non-emergency Patient Transport within Leicester, Leicestershire and Rutland is provided by TASL (Thames Ambulance Service Ltd.). Our Patient Transport Service provides ambulances to patients who need support to reach their healthcare appointment, or for their admission to and discharge from hospital, due to their medical/clinical needs. Patient transport is a non-urgent, planned, transportation of patients with a medical need for transport to and from a premises providing NHS healthcare and between NHS healthcare providers. It is designed to support you if your medical or physical condition means you cannot use public transport, get a lift, or drive yourself to, and from, your NHS appointment. Cancelling your ambulance transport . Patients will book ambulance transport directly via a specialist Scottish Ambulance Service contact centre in Glasgow. Air Ambulance. If I do not qualify for PTS, what are my options? In the event a patient is flagged, your request will be reviewed by one of our agents. The non-emergency patient transport service is for people whose health means they cannot get to or from their NHS appointment in any other way. Non-Urgent Patient Transport Service (PTS) The PTS service at the Royal Wolverhampton NHS Trust is provided by West Midlands Ambulance Service (WMAS) and commissioned by Wolverhampton and Dudley Clinical Commissioning Groups. What should I do if I no longer need patient transport? Find out if you are entitled to NHS free hospital transport by phoning the NHS Patient Transport Advice Centre on 01278 727444 between 8.30am and 6.30pm, Monday to Friday. About us. Prometheus Safe and Secure is a specialist operator in the mental health sector, providing a 24/7 rapid response service to more than 40 NHS Trusts, CCGs and private hospitals across the UK. To book a Secure Patient Transfer call 0800 009 6668. NEPTS provide transport to premises used by the providers of care commissioned by the NHS, including treatment, outpatient appointments, or diagnostic services. © Copyright 2020 North West Ambulance Service NHS Trust
. Royal Flying Doctor Service – 1300 887 678. For Community Transport Services, please call (08) 9334 1300 . Our non-emergency patient transport service is provided by G4S. In autumn 2019 NHS England and NHS Improvement announced it would review non-emergency patient transport services (NEPTS). The service is funded by the CCG and provided by Devon County Council. If you are deaf, hearing-impaired or speech-impaired, you can contact us through the. Fax- transport requests only: 1.844.269.8365. Non-emergency patient transport services. At present the service is provided through a number of contracts spread across several providers. Every month, over 10,000 patients require assistance to get to and from our hospitals. Email : ptsenquiries@wmas.nhs.uk. Patient transport services offers private ambulance hire and patient transport to transfer stretcher bound, wheelchair or walk-on patients to and from hospital, doctor or clinic appointments. It's really important you cancel your booking if you no longer need us so we can get to those who do. Kent and Medway PTS Contract, Swift House, 18 Hoffmanns Way, Chelmsford, Essex, CM1 1GU. Events; Home; Contact us. What is PTS? 01872 252211. Email: patient.transfers@gov.im Address: Patient Transfer Office, Crookall House, Demesne Road, Douglas, IM1 3QA Telephone Numbers: For transport to or from an appointment in the UK, please telephone +44 1624 642673 (Open 9am to 5pm Mon to Fri [ … The non-emergency patient transport service is for people whose health means they cannot get to or from their NHS appointment in any other way. Patients who have a medical need for ambulance transport and are eligible for the service can call the booking office. Cambridge: 0345 6038117. You will need to have your NHS number to hand when making a booking which is available from your GP or clinic. More information Check eligibility. Complaints and … Getting ready. Patient Transport is a service provided by G4S on behalf of the NHS Clinical Commissioning Groups across Kent and Medway. ERS Medical provides a professional high-quality non-emergency patient transport service (NEPTS) across the UK, 365 days a year 24/7 from over 30 operational bases across the UK. There is a set eligibility criteria that you would need to meet in order to use the service. As part of our response to COVID-19, we are taking steps to ensure that our Patient Transport Service (PTS) is able to convey patients as safely as possible. If you are unhappy with any aspect of the service please let us know by contacting: Patient Transport Services Manager Telephone: 020 7352 8121 and asking for extension 84455 or asking the operator to contact the Transport Manager. From 1 April 2017 the Non Emergency Patient Transport Service for patients in Sussex is provided by the South Central Ambulance Service NHS Foundation Trust. Transport for patients of OHFT will be booked by clinical staff – patients should talk to staff at their clinic or treatment centre; The Contact Centre number for healthcare professionals is 0300 123 3258 It is essential that the correct mobility is booked to ensure suitable transport is provided. Find out more about how the performance of our patient transport service is measured. We transport patients to and from hospital safely, comfortably and on time. For patient transport queries please contact South Central Ambulance Service on 0300 123 9841. Who can assess patients? Patient Transport Service is a non-emergency service for people who may need special support getting to and from their healthcare appointments. Our patient transport service helps eligible patients get to and from healthcare appointments. Powys Teaching Health Board offers a service whereby patients can obtain advice, information and make bookings for hospital transport. If you are deaf, hearing-impaired or speech-impaired, you can contact us through the National Relay Service . NEW Devon(exc South Devon) First Care Patient Transport Ambulance Service. Post : Patient Experience Team, West Midlands Ambulance Service NHS Foundation Trust, Waterfront Way, Brierley Hill. We operate a regional booking system which allows us to deliver a standardised and efficient service to our users and patients. We complete in the region of one million non-emergency Patient Transport Service (PTS) journeys each year. Phone: 204.795-2222. You can find out if you’re eligible for patient transport by calling the freephone G4S bookings line on 0800 096 0211, 24 hours a day. Requesting transport. South Essex: 0300 0134997. Knowing what to expect from your journey can make going to hospital that little bit less daunting. If you need to alter or cancel your transport or wish to give us feedback on your journey you can contact us: Tel : 0345 425 0050 Email : ptsenquiries@wmas.nhs.uk Torbay and South Devon NHS Patient Transport. These numbers should NOT be used to contact us in an emergency. Lovingly crafted by Mixd. Non Emergency Patient Transport . We expect high standards of safety, courtesy, care and consideration from the companies we use to provide transport services.If you are unhappy with any aspect of the service please let us know by contacting: Patient Transport Services Manager Telephone: 020 7352 8121 and asking for extension 84455 or asking the operator to contact the Transport Manager. Before you ring please make sure you have a pen and paper, your NHS number and your appointment details available. Non-emergency Patient Transport within Leicester, Leicestershire and Rutland is provided by TASL (Thames Ambulance Service Ltd.). Eligibility would be assessed by the booking … There is a set eligibility criteria that you would need to meet in order to use the service. The centre does not accept bookings for outpatient appointments on the day of travel. G4S may use approved external sub-contractors to meet the demand of the service and/or the specific needs of our patients. 0333 240 4999 0333 240 4999. contact@ersmedical.co.uk contact@ersmedical.co.uk. Fax- general + accounting/billing: 1.877.373.8619. 01278 727444 . Patient transport is a non-urgent, planned, transportation of patients with a medical need for transport to and from a premises providing NHS healthcare and between NHS healthcare providers. Professional. Somerset . 034 5155 1009. Watch Our Video. Book Patient Transport by calling: 0800 096 0211. Our staff are highly trained and our vehicles are clean and well equipped to maintain or improve quality of life whilst patients … To find out if you are eligible for patient transport and to make a booking, please contact our call centre on: 0333 240 4909 (open Monday to Friday, 8am-5pm). To book transport, please advise your patients to contact the Patient Transport Assessment Centre a maximum of five days in advance and a minimum of 24 hours before their appointment. You may be trying to access this site from a secured browser on the server. Non-emergency patient transport to our sites is provided by G4S. G4S may use approved external sub-contractors to meet the demand of the service and/or the specific needs of our patients. Emergency response . Internet relay users connect to the National Relay Service , then ask for (02) 9685 4545. Contact us; Patient transport. … People who are booked to travel via PTS should be prepared for transport prior to pick up and be aware of possible fees and charges. Dealing with Major Incidents. Use this link to enable the ReciteMe accessibility toolkit, To call general enquiries, click this link or dial 0345 112 0999, To call our minicom service, click this link or dial 0151 260 8628, Healthcare professional (HCP) complaint/enquiry form, CardiacSmart Accredited and Accredited+ application form, CardiacSmart Accredited partner application form. Crews are trained as ambulance care assistants with specialist knowledge of comprehensive first aid, driving skills and patient moving and handling techniques. If you're not eligible for our patient transport service there may be other transport options available. The EMAS booking line is open between 8am and 8pm, seven days a week. If the transfer is emergent, or the request is pending for >10 minutes, please call PTAC at 1-833-401-5577 Option #5. We complete in the region of one million non-emergency Patient Transport Service (PTS) journeys each year. Patient Transport has eligibility criteria to ensure that resources are focussed on those who need the service most. In certain circumstances you may be able to have someone accompany you on your journey. About us. Requesting transport If you have a medical need or have limited mobility you can request transport to and from your healthcare appointment by phoning: 0300 123 1236 (Charged at … Requesting transport. EZEC Patient Transport/p> 0300 777 5555. If we can serve you in any way please reach out and call, or send us an email. Available from your journey out if you are deaf, hearing-impaired or speech-impaired, you can contact us through travel... 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